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Terms of Service

Last Updated: March 12, 2026

These Terms of Service govern access to and use of the Helios Quant Labs website and any related technology, content, and materials described here. Please read them carefully.

1. Acceptance of Terms

By accessing or using this website, you agree to be bound by these Terms of Service and our Privacy Policy, which is incorporated by reference. If you do not agree, you must stop using the site immediately. You must be at least 16 years old to use the site. If you are under 18, you confirm you have parental permission and supervision. If you access on behalf of a business, you represent you have authority to bind that business to these terms.

2. Important Disclaimers

Nothing on this site constitutes financial, investment, tax, accounting, or legal advice. Helios Quant Labs Ltd provides technology and information related to trading execution and automation. We are not a broker, investment advisor, or custodian. Markets involve risk, including possible loss of capital. Any metrics referenced (for example, slippage improvements, uptime figures, or onboarding durations) are based on internal data or client reports and will vary by venue, instrument, liquidity, and model fit. Third-party names or venues mentioned do not imply endorsement.

3. Service Description and Scope

The site describes an execution stack that includes strategy automation, venue-aware routing, pre-trade checks, audit logging, and related tooling for crypto and FX markets. Access to a live environment, if offered, may require separate agreements, eligibility checks, and integrations with supported exchanges or brokers. Features may change, be added, or be discontinued without notice. The site and any informational tools are provided for evaluation and education; availability is not guaranteed, and scheduled or unscheduled downtime can occur.

4. Accounts and Credentials

Where a user account is provided, you must supply accurate, current information and keep it updated. You are responsible for maintaining confidentiality of credentials and for all activity under your account. Notify us promptly if you suspect unauthorized access. We may suspend or terminate access for suspected misuse, security risk, or breach of these terms. API keys or exchange credentials you choose to connect must be limited to the minimal scopes needed and may be revoked by you at any time.

5. User Obligations

You agree to use the site lawfully, comply with all applicable laws and exchange or broker rules, and provide your own internet access, compatible devices, and security controls. You must evaluate the suitability of any strategy, parameter, or routing configuration before deploying it to live markets.

6. Prohibited Activities

  • Scraping, spidering, or automated harvesting of site data without written permission.
  • Reverse engineering, decompiling, or attempting to extract source code of any software on the site.
  • Uploading malware, exploits, or any harmful code, or attempting to bypass security features.
  • Impersonation, misrepresentation of affiliation, or unauthorized use of another person’s account.
  • Systematic retrieval of data to build a database without authorization.
  • Use of the site in embargoed jurisdictions or while on a prohibited-party list.
  • Commercial use, resale, or redistribution of materials except as expressly allowed in writing.

7. Intellectual Property

All content, logos, text, graphics, user interface elements, and software on the site are owned by or licensed to Helios Quant Labs Ltd and are protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to access and use the site for personal or internal business evaluation. No rights are granted except those expressly stated. Copying, modifying, or creating derivative works is prohibited.

8. User-Submitted Content

If you submit forms, feedback, configuration notes, or other content, you retain ownership of your input. You grant Helios Quant Labs Ltd a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, display, and distribute that content for the purposes of operating, improving, or supporting the services. Do not submit confidential or proprietary information unless a separate non-disclosure agreement applies.

9. Third-Party Services and Links

The site may reference third-party venues, brokers, or tools. Interactions with third parties are solely between you and those providers under their terms. We are not responsible for third-party content, availability, or performance. Any costs or obligations to third parties are your responsibility.

10. Payments, Trials, and Subscriptions

Where pricing or paid plans are offered, subscriptions will auto-renew at the then-current rate unless canceled at least 24 hours before the renewal date. Trials convert to paid plans at the end of the trial unless canceled beforehand; you are responsible for noting the trial end. We may change pricing with reasonable prior notice. Purchases are non-refundable except where required by law. If purchased via an app store or marketplace, that store’s refund policy applies. EU consumers have a 14-day right of withdrawal for digital content; this right can be waived once delivery begins with your express consent.

11. Disclaimer of Warranties

The site and any described tools are provided “as is” and “as available.” We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site will be uninterrupted, timely, secure, error-free, or that results from its use will be accurate or reliable. Data feeds, venue status, and connectivity are subject to interruption and latency.

12. Limitation of Liability

To the maximum extent permitted by law, Helios Quant Labs Ltd will not be liable for any indirect, incidental, special, exemplary, punitive, or consequential damages, including loss of profits, revenue, data, or goodwill. Our aggregate liability for any claim will not exceed the greater of: amounts you paid to us in the 12 months before the event giving rise to the claim, or 100 EUR (or local currency equivalent).

13. Indemnification

You agree to indemnify and hold harmless Helios Quant Labs Ltd and its officers, employees, and contractors from any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from your use of the site, your submitted content, or your breach of these terms.

14. International Use

We make no representation that the site or related services are appropriate or legally available in all jurisdictions. You are responsible for compliance with local laws, including financial regulations, sanctions, and data protection requirements applicable to your activities.

15. Governing Law and Jurisdiction

These terms are governed by the laws of England and Wales, without regard to conflict of laws rules. For business users, the courts of England and Wales have exclusive jurisdiction. Consumers in the UK or EU may bring claims in their local courts where required by mandatory consumer law. EU users may also use the Online Dispute Resolution platform: ec.europa.eu/odr.

16. Dispute Resolution

Before filing any formal claim, the parties agree to a 30-day informal resolution period, during which you will email a written notice describing the dispute and desired outcome. If unresolved after 30 days, proceedings may commence in the appropriate courts as outlined above. Nothing prevents either party from seeking interim injunctive relief where necessary.

17. Termination

We may suspend or terminate access to the site at any time for any breach, security risk, or unlawful activity. Upon termination, your right to use the site ends immediately. Sections that by their nature should survive (intellectual property, disclaimers, limitation of liability, indemnification, governing law, dispute resolution) will survive termination.

18. Severability

If any provision of these terms is found invalid or unenforceable, the remaining provisions will remain in full force and effect, and the invalid provision will be enforced to the maximum extent permitted by law.

19. Modifications

We may update these terms from time to time. Changes take effect 14 days after posting unless a shorter period is required by law. Material changes will be communicated via a notice on the homepage or by email where feasible. Continued use of the site after changes take effect constitutes acceptance of the updated terms.

20. Electronic Communications

You agree that electronic communications and agreements have the same legal effect as written and signed documents. Records maintained in electronic form are admissible as evidence and enforceable to the same extent as paper records.

21. Contact and Legal Entity

Helios Quant Labs is operated by Helios Quant Labs Ltd, registered in England and Wales, Company No. 10854721. Registered address: 12 Baker Street, London, W1U 3BH. Phone: +44 20 8050 1234. Email: [email protected]. If you have questions about these terms, contact us by email. For privacy matters, please also review the Privacy Policy available at /privacy-policy/.